The Toyota of healthcare? Deming would be proud.
What a privilege to spend three days in Utah with Intermountain Healthcare at their Mindshare 2012 Conference. I was invited by the CFO Bert Zimmerli and CIO Marc Probst when we met last week at HIMSS...
View ArticleData alone will not save you
“It’s all about the data” was a popular phrase when I came up through the IT ranks. That phrase, though, was used to justify having proprietary (copyrighted by vendors) data storage systems that...
View ArticleRepeat business is an awful thing
The following is a guest post by Dr. Gary Ferguson. Gary Ferguson has a strong background in starting, leading, and turning around healthcare IT organizations. Dr. Ferguson earned his doctorate in...
View ArticleAre we living in a post-CIO world?
Watching Apple’s rollout of the ‘new iPad’ and Tim Cook’s talk of the “Post-PC World”, I have to wonder if even more has changed without any bold announcements. Specifically, the dependence of the...
View ArticleConflicting data or the data divide?
This week there have been two reports released. One from OfCom (Independent regulator and competition authority for the UK communications industries) which has reported that the UK’s mobile users are...
View ArticleGetting valid benchmarking data
In my other benchmarking posts I’ve explained that you’ll never get to a level of precision where you will truly have an exact comparative benchmark value. It has been proven and noted that the same...
View ArticleDo you really think you have a privacy right when you shop ?
This week a US Senator wrote to a tech firm which tracks and monitors consumers and asked them to change their practices. Euclid Analytics uses technology and data to help retailers build a consumer...
View ArticleData and connectedness create a reputation Wild West
Welcome to 24 x 7 x 365 connectedness and the challenges that come with an always-on world. That world is generating data, loads of data. And the more we’re ‘on’, the more data, and the more reason to...
View ArticlePlease tell me how to make money with my data
For those of you who think the money-making value of data is hype, here’s a tidbit — next week at DataBeat in San Francisco, Venture Beat will bring to the stage a parade of thought leaders and...
View ArticleMarketers need to be immersed in data
“Immerse yourself in the data,” doesn’t mean “Be aware of the data,” or “Follow the reports.” It means “Really immerse yourself in the data,” by digging in and finding something new to learn each and...
View ArticleThe Digital Shock To The System
It’s remarkable to watch our entire world getting a digital makeover. While we hype the ideas of Big Data, analytics, and the Internet of Things, those are merely sub-disciplines of the real shift....
View ArticleTons of Data, But No Answers: What’s the Missing Link?
Benchmarking is a great way to measure how your business performance compares to that of your peers, and today’s IT systems are excellent at tracking data related to business processes. But even with...
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